Set Up User Feedback

User Feedback API

The user feedback API allows you to collect user feedback while utilizing your own UI. You can use the same programming language you have in your app to send user feedback. In this case, the SDK creates the HTTP request so you don't have to deal with posting data via HTTP.

Sentry pairs the feedback with the original event, giving you additional insight into issues. Sentry needs the eventId to be able to associate the user feedback to the corresponding event. For example, to get the eventId, you can use beforeSendor the return value of the method capturing an event.

import * as Sentry from "@sentry/react-native";
import { SendFeedbackParams } from "@sentry/react-native";

const sentryId = Sentry.captureMessage("My Message");
// OR: const sentryId = Sentry.lastEventId();

const userFeedback: SendFeedbackParams = {
  name: "John Doe",
  email: "john@doe.com",
  message: "Hello World!",
  associatedEventId: eventId, // Optional
};

Sentry.captureFeedback(userFeedback);

You can also attach further data to the feedback event by passing a hint as a second argument. This is similar to other capture methods:

Sentry.captureFeedback(
  { message: "I really like your App, thanks!" },
  {
    captureContext: {
      tags: { key: "value" },
    },
    attachments: [
      {
        filename: "hello.txt",
        data: "Hello, World!",
      },
    ],
  },
);